This Privacy Policy explains how Cliff Dessables Group ("we," "us," or "our") collects, uses, and shares information when you visit our websites, opt in to our forms, or purchase the Sekrè Shipping Masterclass.
By using our site or submitting a form, you agree to the practices described below.
Section 01Information We Collect
Information you give us
- Contact details — your name, email address, and phone number when you complete a form.
- Purchase information — the products you buy and the date of purchase. Payment card details are entered directly with our payment processor; we never see or store your full card number.
- Messages — anything you send us by email, SMS, or WhatsApp.
Information collected automatically
- Device and usage data — IP address, browser type, pages visited, time on page, and the site that referred you.
- Cookies and similar technologies — used to keep the site working, measure traffic, and support advertising. See Section 4.
Section 02How We Use Your Information
We use the information we collect to:
- Deliver the course you purchased and provide access credentials.
- Send transactional messages — receipts, access links, and support replies.
- Send marketing emails and text messages about our programs, where you have consented.
- Respond to your questions and provide customer support.
- Measure and improve our marketing, site performance, and course content.
- Prevent fraud, enforce our Terms, and meet legal obligations.
Section 03Email, SMS, and WhatsApp Messages
When you provide your phone number, you agree that we may contact you by text message or WhatsApp about our programs and your purchase. Message and data rates may apply. Message frequency varies.
You can stop marketing messages at any time:
- Text messages — reply STOP to any message.
- Email — click the unsubscribe link at the bottom of any marketing email.
Consent to receive marketing messages is not a condition of purchase. Even after you opt out of marketing, we may still send you transactional messages related to a purchase you made.
Section 04Cookies and Tracking
We use cookies and similar technologies for the following purposes:
- Essential — required for forms, checkout, and site security to function.
- Analytics — to understand how visitors use the site so we can improve it.
- Advertising — to measure ad performance and show relevant ads on platforms such as Meta (Facebook and Instagram), TikTok, and Google.
You can control cookies through your browser settings. Blocking essential cookies may prevent forms and checkout from working.
Section 05How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate our business, and only as needed to perform their work:
- CRM and marketing platform — to host our forms, store contact records, and send email and SMS.
- Payment processor — to process your payment securely.
- Course delivery platform — to give you access to the class.
- Analytics and advertising platforms — to measure traffic and ad performance.
We may also disclose information if required by law, in response to valid legal process, or to protect our rights, safety, or property.
Section 06Data Retention
We keep your information for as long as your account is active or as needed to provide the course, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or de-identify it.
Section 07Your Rights and Choices
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you.
- Request correction of information that is inaccurate.
- Request deletion of your personal information.
- Opt out of marketing emails and text messages.
- Opt out of the sale or sharing of personal information — note that we do not sell personal information.
To make a request, email us at [email protected]. We may need to verify your identity before we act on your request.
Section 08Data Security
We use reasonable administrative and technical safeguards to protect your information, and we work with established third-party providers for payment processing and data storage. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Section 09Children's Privacy
Our programs are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
Section 10International Visitors
We operate from the United States. If you access our site from another country, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Section 11Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may also be communicated by email.